Customer Service

Shipping & Delivery

Stock products delivery can be made from our store within 1-2 weeks, agreed with the customer.

We send our deliveries with Mc Gimpsey Brothers Removals, Bangor, Co Down 

Privacy & Security

We do not store credit card details nor do we share customer details with any 3rd parties

Refund, Returns & Repair Policy

At Locksley Furniture Online we want our customers to be completely satisfied with their purchase.

We therefore recommend you read our Refund, Return and Repairs Policy prior to you making a purchase from, so you are familiar with our policy on refunds, returns and repairs and your rights.

We also recommend you immediately inspect any goods that we deliver to you or that you collect from our store, to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.

If you have any questions about this policy, please contact us on 02890426989.

 

About our Refund, Return & Repair Policy

This is the Refund, Repair and Return Policy of Locksley Furniture Online, and applies where you make a purchase online from www.locksleyfurniture.com

 

Change of Mind

Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.

 

Goods Damaged in Transit

If any goods arrive damaged, please contact us as soon as possible Locksley furniture Online will arrange to have the damaged goods returned and either arrange for a replacement of the goods or refund the price to you. Damaged goods must be returned in the condition received by you with all original packaging, accessories and/or manuals.

 

Refunds

Refunds will be made by Locksley Furniture Online via the method of payment you used to make your online purchase. Refunds will normally be processed within seven (7) days.

Refunds cannot be given were items have been personalised or made to specific bespoke size.

 

Returns and Repairs

You may return goods we have delivered to you by contacting us

You may also contact or attend our store where you collected your goods, or where your goods were despatched from, and we will assist you with any return or repair. This may include inspecting the goods, arranging for the goods to be sent for repair, or providing you with a replacement.

Goods must be returned within a reasonable time. This timeframe may vary from product to product and may depend on the type of product you purchased and the price you paid.

If any goods cannot be easily returned to us, due to their size, the fault or because they have been affixed or installed in your premises, please contact us and we will arrange an inspection to assess the goods.

Goods returned for repair will be assessed and/or repaired within a reasonable time. You may be provided with an indicative repair time, which time may vary due to reasons beyond ours or the repairer’s reasonable control, such as part availability and incorrect fault description.


Contact Us

By Email

24a Creightons Green Rd
Holywood
Co Down
BT18 0HQ
02890426989